MID YEAR SALE FAQs

Everything that is in stock is on sale! The only exclusions are gift cards, swatches and pre-order items.

No code needed - prices are as marked on the website.

Unfortunately no changes can be made to your order once it has been placed.

During Sales & Promotional Periods please allow up to 7 business days for order dispatch (this excludes any timeframe for product personalisation or pre-order items).

Please note this does not apply for orders containing PRE-ORDER items. Please refer to the below drop-down 'My order contains a pre-order item, when will my order be shipped?' for details.

We ship orders via Australia Post standard shipping and a range of couriers. There is an option to upgrade to Express shipping at checkout. International orders are shipped via Australia Post International Express. 

Orders which include in-stock items and pre-order items will not be dispatched until all the items are in stock. If you have wish to have the in-stock items sent first, please place a separate order. Once the order is placed we can not amend your order to accommodate separate shipping.

Please choose carefully during promotional periods as any items purchased with any discount applied will be eligible for a store credit only.

Products marked as "Final Sale" will not be eligible for a return.

View our full policy here -

henlee.co/policies/refund-policy

Please note no discount codes are applicable during sale and promotional periods.

The $30 off Welcome code is only valid for new customers, on full priced items and orders over $200, therefore will not be eligible during a storewide sale.