A wide range of products are discounted this Birthday Sale. Some exclusions do apply.

No code needed - prices are as marked on the website.

Unfortunately no changes can be made to your order once it has been placed.

During Sales & Promotional Periods please allow up to 7 business days for order dispatch (this excludes any timeframe for product personalisation).

Please allow an extra 5 business days in addition to the above for any custom orders with name personalisation (backpacks and Christmas stockings).   

We ship orders via Australia Post standard shipping and a range of couriers. There is an option to upgrade to Express shipping at checkout (bulky items excluded). International orders are shipped via Australia Post International Express. 

Free standard shipping is offered on orders over $155 AUD within Australia. This excludes bulky items (soft play collection).

Our primary warehouse is located in VIC. Some product are still shipped from our head office in Perth, WA, Australia. Due to this, you may receive your order in two separate shipments.

We are currently unable to ship some of our larger items internationally, such as our soft play sets. If you have any queries about shipping specific items internationally, or cannot checkout with your selected items, please contact us at help@henlee.co

Please follow this link for our full shipping policy: henlee.co/policies/shipping-policy

Please choose carefully during promotional periods as any items purchased with any discount applied will be eligible for a store credit only.

Products marked as "Final Sale" will not be eligible for a return.

View our full policy here -

henlee.co/policies/refund-policy

Please note no discount codes are applicable during sale and promotional periods.

The $30 off Welcome code is only valid for new customers, on full priced items and orders over $200, therefore will not be eligible during a storewide sale.